Overall, of Roaming Service: International Roaming service or IR service, IR service is the one of
service for Mobile Postpaid and Mobile Prepaid of ETL that customer can using when go to overseas with in the partner or launched the IR service with ETL. This service will be making the convenience to communication, contact about business and other with feel comforted that you will not lose the contact with when you at oversea.
IR service for Postpaid
Register and cancel IR
* Customers may apply at any of Lao Telecom’s Customer Service
Centers throughout the country.
* No application fee is charged.
* Customers need only apply once for IR service to enjoy international
roaming during their trips abroad.
*The document for register IR:
* Copy Family books
* Copy Passport
* Coppy certificate address (no more than 3 Month old)
Remark: At time of registration, original documents must be shown to service
representatives For registration in a province, the client has to provide documents to certify that the client resides in that province such as: Clients living in Vientiane Capital who would like to register the service in Vientiane Capital, but whose household registration and ID card were issued by an other province will need to bring a residential certificate that is no more than 3 months old, from the village where the person is now a resident in Vientiane Capital, for the registration.
* Customers can cancel IR service at ETL’s counter service throughout the country
How to use IR Service